COVID-19 Update – We are currently dispatching order the next working day. Please read below for all updated delivery times and services.
Last Order Dates for Christmas
These are the last dates we can accept orders for delivery for Christmas.
International shipping (Europe and the rest of the world) – Sunday 22nd November
UK 1st Class – Wednesday 16th December
UK Express Delivery – by 11am on Monday 21st December
Any orders placed after these dates will be unlikely to arrive before Christmas.
Please note that these dates may be subject to change if there are more delays with deliveries.
UK Delivery:
We are currently offering two delivery options for the UK:
We are now sending all standard orders by Royal Mail 1st Class with FREE delivery. Orders are posted the next working day and most orders are being delivered within 3 working days. However some deliveries are taking longer which is why we are asking customers to allow up to a week. We do ask for your patience during this time as unfortunately this is beyond our control.
We offer a selection of our products for purchase by express delivery. Please note that at present this service is only available on our cards, ribbons, paper chains and magnetic note holders. Orders with any other items will not be offered an express option at checkout. Express delivery costs £6.95 and is sent via Royal Mail Special Delivery. Orders must be placed before 11am and will be dispatched the same day. Delivery will be by 4pm on the next working day. Orders placed on a Friday by 11am will be delivered on Monday, with any orders placed after that and over the weekend posted Monday for delivery on Tuesday.
All deliveries are currently be made by a contactless delivery service and no signatures will be collected at this time.
Due to COVID-19 and Royal Mail experiencing a high level of post and a severely reduced workforce some deliveries may take longer than expected. Unfortunately this is out of our control and we do appreciate your patience. If you do need an order urgently, we do recommend opting for our express delivery option which is sent by next-day delivery.
European Delivery:
We are still shipping internationally where a service is available however we are not able to post orders internationally for Christmas delivery. Please see Royal Mail’s website for international delivery times and the service status to your country.
Normally delivery to the EU would take 1 – 2 weeks from dispatch, however, at the moment international delivery is taking much longer than normal – we appreciate your patience during this time.
Delivery costs £9.25 and will be sent via a tracked service. Tracked delivery orders may require a signature, so please ensure that there will be somebody present at the delivery address to sign for it.
Worldwide Delivery:
We are still shipping internationally where a service is available however we are not able to post orders internationally for Christmas delivery. Please see Royal Mail’s website for international delivery times and the service status to your country.
Normally delivery to the rest of the world would take 2 – 4 weeks from dispatch, however, at the moment international delivery is taking much longer than normal – we appreciate your patience during this time.
Delivery costs £10.25 and will be sent via a tracked service. Tracked delivery orders may require a signature, so please ensure that there will be somebody present at the delivery address to sign for it.
