Standard orders will be dispatched within 2 working days. Express orders (placed before 2pm) will be dispatched the same working day.
Delivery for Christmas 2019
These are the last dates we can accept orders for delivery for Christmas.
Outside Europe – Tuesday 3rd December
Europe – Sunday 8th December
UK 2nd Class – Sunday 15th December
UK 1st Class – by 12pm on Thursday 19th December
UK Express Delivery – by 2pm on Friday 20th December
UK Saturday Express Delivery – by 2pm on Friday 20th December
Any orders placed after these dates will be unlikely to arrive before Christmas.
Please note that during late November and December delivery times may take a little longer due to the large number of parcels being processed by Royal Mail and other couriers.
UK Delivery:
We offer four delivery options for the UK:
FREE delivery via Royal Mail 2nd Class. Delivery usually takes 2 – 3 working days from dispatch*.
£1.00 delivery via Royal Mail 1st Class. Delivery usually takes 1 – 2 working days from dispatch*.
£6.95 express delivery via Royal Mail Special Delivery 1pm or via courier. Orders must be placed before 2pm and delivery will be on the next working day. Orders placed on a Friday will be delivered on Monday.
*1st Class and 2nd Class delivery services are not guaranteed and estimated delivery times are based on Royal Mail’s guidance.
Please note that some orders and Express delivery orders will require a signature so please ensure that there will be somebody present at the delivery address to sign for it.
During busy times of the year such as December and around gifting occasion (e.g. Mother’s Day) some orders may experience short delays with Royal Mail due to the number of parcels they are processing. Unfortunately this is out of our control and we do appreciate your patience. If you do need an order urgently, we do recommend opting for our express delivery option which is sent by next-day delivery and is fully trackable.
Express Delivery – UK orders only
We offer a selection of our products for purchase by express delivery. Please note that at present this service is only available on our cards, ribbons, paper chains and magnetic note holders. Orders with any other items will not be offered an express option at checkout.
European Delivery:
Delivery costs £3.50 to all addresses within the European Union. Items are delivered by Royal Mail Airmail or courier. Delivery usually takes 1-2 weeks from dispatch.
We also offer a tracked service for £9.25 which will allow you to track the location of your order. Tracked delivery orders will require a signature, so please ensure that there will be somebody present at the delivery address to sign for it.
Worldwide Delivery:
Delivery costs £4.50 to all other addresses. Items are delivered by Royal Mail Airmail or courier, and delivery usually takes 2-3 weeks from dispatch.
We also offer a tracked service for £10.25 which will allow you to track the location of your order. Tracked delivery orders may require a signature, so please ensure that there will be somebody present at the delivery address to sign for it.
